Terms & Conditions
Reservations and Payment
Once you have confirmed the availability of one apartment through our Online Calendar and you have completed the personal details form provided, you will be required to make a 25% payment of the total rental price in order book the apartment. This 25% payment which is deducted from the total price of the apartment can be made in either of the following ways:
- 1. Credit Card through our secure Web site (Verified by Visa).
- 2. Pay Pal through our secure Web Site.
- 3. Bank Transfer in which case please contact us to give the Bank account transfer: info@homelyrentals.com or Tlef: 0034 690932015.
Please note that your booking will not be confirmed until HomelyRentals has received the pre-payment amount of 25% and you have received a confirmation email from Homely Rentals indicating all your booking details.
The remaining 75% of the balance has to be paid by the client in CASH upon.
Cancellation
Please note that the 25% reservation deposit for all reservations is non-refundable and non-transferable.
If the client cancels a fully paid reservation, there is a cancellation charge that will depend on the number of days before the beginning of the rental period.
Notice of cancelation is required 60 days prior to arrival in order to avoid a cancellation charge.
- Cancellations made between 59 and 15 days prior to arrival will be subject to a charge of 50% of the total price of the reservation.
- Cancellations made 14 days prior to arrival will be subject to a charge of 100 %.
In the event that the client changes the dates or apartment, it will be understood as a new stay and it shall be subject to the cancellation conditions.
It is strongly recommended that clients purchase holiday cancellation insurance. Any cancellation, including force majeure, will be subject to our clear and simple cancellation policy stated herein.
If Homely Rentals should be unable to provide to the client the property he has booked, they reserve the right to transfer him to a property of similar characteristics.
If no agreement can be reached both contractual parties are authorised to cancel the contract. In this case Homely Rentals will refund to the client all monies paid (except the part corresponding to the days that the apartment was used, if this were the case). Homely Rentals will not be liable for further claims by the client.
Damage Deposit
Upon arrival guests will be asked to provide a damage deposit as well as a valid credit card number to guarantee the safe return of the apartment and its contents. Please note that by accepting our Terms and Conditions you agree that any damages caused by you or your party will be deducted from your damage deposit and that you will also be liable for any excess damages. Depending on the apartment offered, a damage deposit ranging from 200-500 Euro will be requested upon arrival. This damage deposit will have to be paid in cash or by credit card. Please see your confirmation email to see which method of payment is required.
- Cash: All damage deposits paid in cash will be refunded in full, at check-out, after inspection of the undamaged apartment.
- Credit Card: All damage deposits paid by credit card will be refunded to the same credit card used for payment 6 to 8 days after your check-in date assuming the apartment is undamaged.
Arrival
On arrival date, the apartment will be available to you from 15:00 h.
Please ensure that we have an updated arrival time for you so that we can plan for your check-in and keep your contact person informed about any delays or changes. Your contact person will be provided with your telephone number and email address should they need to contact you regarding your arrival time. You can send us this information via e-mail to info@homelyrentals.com o llamándonos al (+34) 690932015.
Please take notice that late arrivals after 21:00 h may have a 30 Euros additional cost.
Departure
Departures are at 11:00hrs or before. Any unauthorized departures after 11:00hrs will be penalized. If you require a later departure please ask when you check-in if this is possible. We will try to accommodate you, providing our next arrival is not early the same day. If it is possible, you can stay in the apartment until 18.00, paying 50% of the rental cost per night. Any departures after 18:00hors will be subject to the full price per day. On the departure day you should leave the apartment tidy with all rubbish correctly disposed of. Please leave ALL sets of keys on the table and shut the door firmly behind you after having made sure that you have all of your belongings and that the main door to the building has not been locked with a key!!! . With advance notice we can also book you a taxi for your departure from the apartment.
Cleaning
The apartment shall be cleaned prior to the arrival of each client. When leaving, the client is obliged to leave the apartment in a reasonable condition, with all rubbish disposed of correctly. If not, an additional cleaning fee will be charged.
Number and identity of the guests
The client will inform Homely Rentals of the number of guests included within the booking. Unless otherwise agreed by Homely Rentals, only the number of persons indicated by the client when booking shall be authorised to use the apartment. The number of persons who may use the apartment may not exceed the number of persons allocated for each apartment, except for children under two years of age. Pets are only allowed where permission has specifically been granted. In the event of any infringement of the aforementioned obligations, Homely Rentals at its sole discretion will be entitled to request the client to leave the apartment, and the client shall have no right to claim any type of compensation.
Behaviour
Please observe that Homely Rentals' Terms and Conditions with regard to disturbances, loud music and parties are very clear: ALL ARE STRICTLY FORBIDDEN. Guests staying in a Homely Rentals apartment should know that if parties or loud music are heard, or neighbours complain and/or police are called, it can result in immediate eviction regardless of the time of day or night.
The client signing the check in form will be liable for the correct and decent behaviour of all the persons accompanying him/her. Should that person, or any of the persons accompanying him/her not behave in a suitable and responsible way, Homely Rentals shall be entitled to request the client and the persons accompanying him/her to leave the apartment without the right for the latter to claim any type of compensation.
This will also result in loss of prepaid rent and refundable damage deposit. Also note that by booking with Homely Rentals you have already accepted our terms and conditions and will therefore be expected to abide by these rules.
You will also be expected to sign these rules upon check-in on your arrival day. QUIET TIME IS EVERY DAY FROM 22.00 PM to 10.00 AM
We appreciate your collaboration in this matter and hope you understand that these rules are necessary as these apartments are all situated in residential buildings where people have to live and get up for work and the nightly rest of these inhabitants must be respected.
Liabilities
Neither Homely Rentals nor the owner of the apartment shall be liable for any direct or indirect damages that may arise as a consequence of the use by the client of the apartment, including without limitation, damages, insurance, losses because of fires, robbery or criminal behaviour.
In case of any infringement of the aforementioned obligations, Homely Rentals at its sole discretion will be entitled to request the client to leave the apartment, and the client shall have no right to claim any type of compensation.
Our Website
All apartment descriptions and information is supplied by the apartments featured. Whilst Homely Rentals do their utmost to maintain accuracy and to check details wherever possible, Homely Rentals cannot be held liable for any errors or omissions that may arise.
Homely Rentals also reserve the right to change information published on the site at any time including rates, descriptions and photographs. Homely Rentals makes no warranty or representation about the fitness or suitability of any product or service advertised on its web site.
Homely Rentals reserves the right to update any of its terms and conditions at any time, as may be required and as may be in line with the company's business. The onus is placed on all parties, using the site, to undertake adequate measures to ensure that they visit any such terms and conditions on a regular basis. By agreeing to use this site, it is implied that any such changes are accepted by any such third party and, that any such third party undertakes to comply with any such changes.
These terms do not affect consumer statutory rights.
